Business Analyst

Location: Dubai
Notice Period: Only Immediate joiners OR not longer than 30 days’ Notice Period
Experience: 5-8 Years
Nationality: Any
How many resources are required: 03
Location: Onsite

Job Description:

To support the delivery of technology-driven products by bridging the gap between business needs and technical implementation through defining product requirements, prioritizing product backlog, ensuring technical feasibility, and collaborating closely with cross-functional teams to deliver high-quality solutions that meet customer and business objectives.

Business Analyst with 6+ years’ experience in below skills.

  • Experience in the Air Cargo/Aviation domain.
  • Knowledge of SkyChain Cargo System.
  • SkyChain, iCargo, Cargospot, Croamis

Primary Skill:

Strong Aviation/Air Cargo Domain Knowledge and Hands-on experience with Air Cargo Systems (SkyChain, iCargo, Cargospot, Croamis, etc.)

Technical skills required:

  • Strong knowledge of the Aviation and Air Cargo domain.
  • Hands-on experience with Air Cargo systems such as SkyChain, iCargo, Cargospot, and Croamis.
  • Experience in Product Ownership, including managing product backlogs, prioritizing requirements, and defining roadmaps.
  • Strong Business Analysis skills, including requirements gathering, process mapping, gap analysis, and solution design.
  • Ability to work closely with business users, operations teams, vendors, and IT teams to ensure successful delivery.
  • Experience working in Agile environments, including user story creation, sprint planning, UAT, and release management.
  • Understanding of system integrations involving APIs and interfaces with customs, ERP, finance, and warehouse systems.
  • Experience in data analysis and reporting, including KPI tracking and performance monitoring to support business decisions.
  • Strong Communication and Problem-Solving Skills

Key Responsibilities:

  • Own and manage the product roadmap, backlog, and priorities for Cargo systems.
  • Gather and define business requirements for cargo initiatives and system enhancements.
  • Work closely with business users, development, QA, Vendors, and other IT teams ensuring transparency and alignment.
  • Collaborates closely with architects and engineers to ensure proposed solutions are technically viable and align with enterprise architecture.
  • Create and prioritize user stories, manage sprint activities, and support Agile deliveries.
  • Reviews acceptance criteria, review deliverables, and coordinate user acceptance testing to ensure product quality.
  • Oversee system enhancements, integrations, testing, and release activities.
  • Monitor product performance, resolve business issues, and drive continuous improvement.
  • Ensure solutions align with business goals and deliver operational and commercial value.
  • Facilitates smooth adoption of new features by working with change management teams and providing necessary documentation/training.

If you are interested in this opportunity, please send your resume to [email protected] ensure the position name is included in the subject line.

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