Position: Cisco Compute Resident Engineer (UCS Domain)

Job Location : Riyadh, Saudi Arabia – Onsite
Contract duration : Yearly renewable contract
Project : Banking

Skills: Unified Computing System, Hyperconverged infrastructure, Intersight products architecture knowledge, Cisco Routing , Switching and CCIE DC Certifications are a plus

** Only Immediate joiners OR not longer than 30 days’ Notice Period **

Job Description

Oracle Apps HCM Functional (EBS) : (Arabic)

  • Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others
  • Investigate and help resolve issues on customer’s network using agreed troubleshooting methodologies
  • Manage support cases to enable fast resolution that exceeds customer’s expectations
  • Ensuring accurate recording of all cases using the customer’s ticket management tool and closing within agreed timeframes
  • Using the central document repository, to ensure knowledge sharing across the team, up to date as built document and enable best practice
  • Supporting and taking ownership of ad-hoc projects to develop the capabilities of the system
  • Test collaboration setup with different entities internally and through the internet to ensure continued readiness to run any event or virtual meeting
  • Lead the technical operation during any event or virtual call to ensure proper system operations and features are provided as required

Key Requirements

  • Unified Computing System, Hyperconverged infrastructure and Intersight products architecture knowledge.
  • Hands-on experience on implementing Cisco Unified Computing System (UCS) including provisioning of UCS domain components (fabric interconnects, chassis, blades, rack server, service profiles, pools, policies and templates).
  • Hands on experience on implementing and operating Cisco Intersight.
  • Good technical competency in supporting the following: Cisco Routing and Switching.
  • CCIE DC Certifications are a plus
  • Proven experience in incident management, service request management and problem solving
  • Experience of using ticketing systems and use of monitoring and management tools
  • Ability to communicate effectively and build relationships to understand client requirements
  • Accurate recording of information
  • Ability to deliver against deadlines and agreed targets
  • Participation in the on-call rotation

Experience

  • 10+ Years

If you are interested in this opportunity, please send your resume to syed.ali@flint-international.me ensuring the position name is included in the subject line.

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