Job Description 

We are looking for a skilled and proactive OpenShift Support Engineer to join our cloud infrastructure team. The ideal candidate will have hands-on experience in managing OpenShift clusters, deploying containerized applications, and providing end-to-end platform support. This role requires strong technical knowledge of Kubernetes and OpenShift, with a focus on ensuring system reliability, performance, and security. The engineer will collaborate closely with development, DevOps, and infrastructure teams to support scalable and resilient containerized environments. 

Key Responsibilities 

• Manage and maintain Red Hat OpenShift clusters to ensure high availability, performance, and reliability. 
• Deploy, monitor, and troubleshoot containerized applications and services using OpenShift and Kubernetes. 
• Continuously monitor cluster health, performance, and capacity; implement optimization strategies as needed. 
• Collaborate with development teams to deploy, scale, and manage microservices-based applications. 
• Configure and maintain critical platform integrations such as NTP, LDAP, and storage solutions for persistent data. 
• Implement and maintain robust security practices, including vulnerability patching and access controls for OpenShift environments. 
• Automate operational tasks using scripting (e.g., Bash, Python) and infrastructure as code tools such as Ansible and Terraform. 
• Support backup, disaster recovery, and failover solutions for containerized workloads. 
• Perform regular upgrades and patching of OpenShift components and dependencies. 
• Troubleshoot issues related to networking, storage, and application performance in containerized environments. 
• Participate in capacity planning, performance tuning, and platform optimization initiatives. 
• Evaluate third-party tools and plugins to enhance cluster capabilities and improve operational efficiency. 
• Maintain accurate and comprehensive documentation, including SOPs, best practices, and troubleshooting playbooks. 
• Stay updated with the latest developments in OpenShift, Kubernetes, and container orchestration technologies. 

Required Skills & Qualifications 

• Education 
  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience: 
  • Preferred banking experience 
  • 4+ years of experience in private cloud infrastructure engineering or similar roles. 
  • Proven track record of managing large-scale private cloud environments  

Technical Expertise: 

• Proven experience managing OpenShift clusters in a production environment. 
• Strong troubleshooting skills for Kubernetes, OpenShift, and containerized workloads. 
• Hands-on experience with NTP and LDAP configuration in OpenShift. 
• Solid understanding of container networking, storage management, and performance monitoring. 
• Experience implementing security best practices for containerized environments. 
• Ability to collaborate cross-functionally with DevOps, development, and infrastructure teams. 
• Familiarity with disaster recovery, backups, and high-availability design.