ITIL & ETOM Audit
Flint audits ITIL-based IT service frameworks and ETOM-based telecom processes to ensure operational excellence and industry alignment.
Methodology
- Process compliance review against ITIL/ETOM standards
- Service catalog and process documentation analysis
- SLA and OLA performance verification
- Recommendations for service quality improvement
Key Deliverables
- ITIL/ETOM compliance report
- Performance benchmarking
- Improvement roadmap
- Governance recommendations
Key Benefits
Standardized service operations
Improved telecom and IT service quality
Greater process transparency
Reduced operational inefficiencies
Why Choose Flint
We combine ITIL and telecom process expertise to deliver audits that drive both compliance and performance.
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